Bomb Threat Procedures and Telephone Threat Protocols Toolbox Talk

This bomb threat procedures toolbox talk equips UK workplaces with a comprehensive, step‑by‑step response framework for telephone, email, SMS or in‑person threats. It outlines the psychological, physical and legal hazards, including panic‑induced crush injuries, exposure to explosive residues and blast‑wave trauma. The talk references the Terrorism Act 2000, the Civil Contingencies Act 2004, the Health and Safety at Work etc. Act 1974, and the Counter‑Terrorism and Security Act 2015. Practical DOs and DON’Ts cover calm listening, evidence preservation, activation of the ProtectUK checklist, secure cordoning with BS EN 16310 barriers, systematic searches using BS EN 388 gloves and BS EN 60335‑2‑31 metal detectors, and safe evacuation using BS EN ISO 20345‑rated flooring. Links to ProtectUK bomb‑threat guidance, HSE emergency planning guidance and the Regulatory Reform (Fire Safety) Order 2005 provide further detail. The document also advises appointing a dedicated threat coordinator, preserving CCTV footage, coordinating with fire services, and delivering post‑incident mental‑health debriefs. A formal review must be completed within 24 hours to update risk assessments, training programmes and business continuity plans. Regular multi‑agency drills, a secure audit trail and annual refresher training ensure the protocol remains current, legally compliant and effective in protecting staff and visitors.