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Violence and Aggression at Work Safety Checklist

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Create a Safety Checklist in 4 Easy Steps: Complete the checklist details below, add or edit the questions, add your logo and sign-off, then export a professional, print-ready PDF with Yes / No / N/A tick-boxes and a comments space.

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Checklist Questions

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Risk Assessment Description:

This violence and aggression at work safety checklist template from Health & Safety Zone helps employers protect staff from work-related violence and aggression in any customer-facing or lone-working role across all industries.

It covers risk assessment for violence, physical security and layout, lone working and out-of-hours arrangements, staff training in de-escalation, incident reporting, support for affected staff and review of controls. It references the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999.

Use this checklist for:

Risk assessment — confirm violence and aggression risks are assessed and controlled
Frontline protection — check security, lone working and de-escalation training
Incident support — verify reporting and support for affected staff

Work through each question and answer Yes, No or N/A. Any No answer flags an action to resolve, so you can record findings, assign follow-up and keep a clear audit trail for audits and inspections. The template is straightforward enough for any manager, supervisor or safety representative to complete without specialist training, and it gives a consistent, repeatable record every time it is used. Completing it regularly helps demonstrate active monitoring and continual improvement of your health and safety arrangements.

Fully editable and shareable — customise the questions to your site, download as a PDF and share with your team. Save your completed checklist and return to edit it anytime.

Compliant with: Health and Safety at Work etc. Act 1974; Management of Health and Safety at Work Regulations 1999.

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Checks covered in this Violence and Aggression at Work checklist

This Violence and Aggression at Work safety checklist template covers 27 checks. Customise the questions to your workplace, then download a professional, print-ready PDF with Yes / No / N/A tick-boxes and a comments space.

#	Checklist item
1	Is a written violence and aggression policy in place and communicated to all staff?
2	Has a risk assessment for violence and aggression been completed, communicated and reviewed at least annually?
3	Are any required permits (e.g., for high‑risk interactions) in place?
4	Have all employees received training on recognising and de‑escalating aggression?
5	Are staff members assessed as fit for duties involving potential aggression?
6	Are supervisors trained to manage aggression incidents and support affected staff?
7	Is there a clear line of supervision for high‑risk roles?
8	Is the workplace layout designed to minimise crowding and blind spots?
9	Are security measures (e.g., CCTV, alarms) operational and visible?
10	Is lighting adequate in all work areas, especially at night or in secluded zones?
11	Are escape routes and exits clearly marked and unobstructed?
12	Are high‑risk interactions (e.g., cash handling, lone work) identified and controlled?
13	Are procedures for refusing unsafe work due to aggression in place?
14	Are control measures for identified violence risks documented and communicated?
15	Is any equipment used to manage aggression (e.g., panic buttons, barriers) inspected and functional?
16	Are any hazardous substances (e.g., sprays, chemicals) stored securely to prevent misuse?
17	Is appropriate personal protective equipment (e.g., body armour, eye protection) provided where needed?
18	Is PPE inspected for damage before each shift?
19	Are physical barriers, safe rooms and alarm systems provided and maintained?
20	Are clear signs indicating ‘no‑unacceptable behaviour’ displayed?
21	Is a clear incident reporting procedure for aggression incidents communicated to all staff?
22	Are first‑aid kits and trained personnel readily accessible?
23	Is a rapid response plan (including external security) documented and rehearsed?
24	Is provision made for psychological support or counselling for affected employees?
25	Are records of incidents, investigations and actions logged and reviewed?
26	Is a final safety review and sign‑off completed after incidents?
27	Is there a post‑incident debrief and support process for affected staff?

Frequently asked questions

Are these safety checklist templates really free to download?

Yes — completely free. Customise any checklist to your workplace and download a professional, print-ready PDF in minutes. No paywall, and no signup required for guests.

What format do the safety checklists download in?

Checklists download as a professional PDF, ready to print and complete on-site — each question has clear Yes / No / N/A tick-boxes and a comments space. You choose portrait or landscape at download. Word and spreadsheet formats are being added.

Can I customise the checklist questions to my workplace?

Yes — fully. Add your own questions, edit or remove any of the pre-written ones, and reorder them to suit your site, task or inspection before you download.

Are the safety checklists suitable for UK workplaces?

Yes. The checklists are written around UK health and safety good practice and HSE guidance, and are suitable for inspections, audits, toolbox checks and routine workplace monitoring.

Do I need an account to use the checklist templates?

No — guests can build and download a checklist for free without signing up. Register a free account if you want to save checklists to your dashboard and edit them later.

Can I add my company logo and branding to the checklist?

Yes — add your company logo, colours and details on Standard and Pro plans, so the exported checklist carries your own branding. Guests and Free downloads carry Health & Safety Zone branding.

How do I complete the checklist once it is downloaded?

The exported checklist is a blank, ready-to-use document: print it and tick Yes, No or N/A against each question and write any comments in the notes space, then sign and date it in the sign-off section.

What types of safety checklist can I create?

We are building specialist checklists across a wide range of subjects and industries — fire safety, workplace inspections, equipment and machinery checks, site inductions, vehicle checks, PPE, first aid and more. Browse by category to find the right one.

How often should safety checklists be completed?

It depends on the activity and your risk assessment — many checks are daily, weekly or monthly, while others are done before each task or shift. Completed, dated checklists provide a useful record of your monitoring.

Are the checklists a substitute for a risk assessment?

No. A checklist is a monitoring and inspection tool that complements your risk assessments and method statements — it helps confirm that controls are in place and working. Use them alongside your risk assessments.