This Unattended Luggage Procedures toolbox talk provides transport‑hub operators, security staff and frontline employees with clear, step‑by‑step guidance on how to identify, report and safely manage abandoned bags and parcels. It covers the legal duties under the Counter‑Terrorism and Security Act 2015, the Health and Safety at Work Act 1974, and relevant HSE guidance on suspicious items (ProtectUK). The talk outlines practical DOs such as cordoning off the area, notifying the security centre, using BS EN‑standard PPE and equipment, and maintaining incident logs, as well as DON’Ts like never opening an unknown bag yourself or disabling CCTV. Designed for airports, railway stations and bus terminals, this template helps organisations meet regulatory requirements, protect staff and passengers, and reduce the risk of serious incidents. It also references BS EN 60839‑11‑1 video surveillance standards, BS EN 14682 secure storage standards and BS EN 388 protective glove standards to ensure compliance with recognised British standards.

Implementing these procedures not only safeguards people but also supports audit readiness. Regular drills, documented incident reviews and compliance checks against the Counter‑Terrorism and Security Act 2015 and HSE guidance demonstrate due diligence to insurers and regulators. The template can be customised with site‑specific maps, contact numbers and evacuation routes, ensuring a rapid, coordinated response to any suspicious item.