Supporting Members with Medical Conditions and Disabilities Toolbox Talk for Gyms Training and Leisure Facilities

This toolbox talk equips gym, pool and leisure‑facility staff with the knowledge and actions needed to support members who have medical conditions or disabilities. It explains the legal duty to make reasonable adjustments under the Equality Act 2010 and the safety expectations of BS EN 14975:2015 for fitness equipment, ensuring compliance and reducing liability.

Staff are guided through a systematic health‑screening process, the creation and maintenance of accessible layouts, clear signage, and the placement and regular testing of AEDs and first‑aid kits. A structured training programme covers recognising cardiac arrest, seizures and hypoglycaemia, and the buddy‑system approach for high‑risk members gives confidence to intervene promptly.

Practical tips include minimum pathway widths, routine pool‑lift inspections, equipment checks, and keeping emergency contact information up‑to‑date. Monthly emergency drills and a simple incident‑recording template help embed a culture of continuous improvement.

Additional guidance covers documenting risk‑profile updates, communicating adjustments to members, and integrating inclusive design principles into new facility projects, ensuring accessibility and safety from the outset. This template is fully editable and shareable, allowing you to tailor it to your brand while retaining core safety messages.

• Use this talk for: staff induction, regular safety briefings, refresher training, competency checks and emergency‑response drills.

Compliant with: Equality Act 2010.