Preventing Sexual Harassment of Hospitality Staff Toolbox Talk

This toolbox talk is designed for hospitality managers and supervisors who need clear, actionable guidance to protect staff from sexual harassment by guests or colleagues. It outlines the legal duties set out in the Equality Act 2010, as amended by the Worker Protection (Amendment of Equality Act 2010) Act 2023, and provides a step‑by‑step framework for risk assessment, reporting, investigation and support. The material covers typical hospitality hazards such as unwanted comments, inappropriate touching, lewd gestures and digital harassment via hotel Wi‑Fi, and explains how power imbalances can lead to serious psychological injury.

Use this talk for:

• Staff inductions – embed anti‑harassment expectations from day one.
• Refresher training – keep knowledge current and address emerging risks.
• Incident debriefs – ensure consistent handling, learning and continuous improvement.

Each section includes a concise purpose, a description of the activity and hazards, a why‑statement linking injuries to legal duties, and more than ten practical do and don’t actions. The content is fully editable, shareable and can be customised with property‑specific contacts, signage templates and reporting forms.

By adopting this toolbox talk, hotels demonstrate compliance with the Equality Act 2010 amendment, reduce staff turnover, improve guest satisfaction and foster a culture of respect and safety.

Compliant with: Equality Act 2010 (as amended by the Worker Protection (Amendment of Equality Act 2010) Act 2023).