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Hotel Guest Shuttle Safety Checklist

Free Safety Checklist template · Category: Hospitality and AccommodationView all Safety Checklist templates
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Risk Assessment Description:

This Hotel Guest Shuttle and Courtesy Transport safety checklist template from Health & Safety Zone helps porters and night staff confirm that the shuttle vehicle and associated guest handling procedures are safe before providing transport.

It covers all key areas including driver competence, vehicle roadworthiness, luggage handling, assistance for elderly or disabled guests, and emergency preparedness. The checklist aligns with the Health and Safety at Work etc. Act 1974 and relevant road transport guidance.

Use this checklist for:

  • Pre‑use vehicle checks – verify the shuttle is roadworthy and fit for passenger service.
  • Guest handling safety – ensure safe loading, securing of luggage and support for vulnerable guests.
  • Post‑use verification – confirm the vehicle is left in a safe condition after service.

Each item is answered Yes, No or N/A – any No answer must be addressed before the shuttle is put into service.

During the pre‑use inspection the driver or designated porter ticks Yes, No or N/A for each question. Any No response must be logged, the issue rectified and the vehicle kept out of service until resolved. Records should be retained for at least 15 months as evidence of compliance.

Fully editable and shareable — customise the questions to your hotel, download as a PDF and share with your team.

Compliant with: Health and Safety at Work etc. Act 1974.

Sample PDF Document Image:

Checks covered in this Hotel Guest Shuttle and Courtesy Transport Inspection checklist

This Hotel Guest Shuttle and Courtesy Transport Inspection safety checklist template covers 33 checks. Customise the questions to your workplace, then download a professional, print-ready PDF with Yes / No / N/A tick-boxes and a comments space.

#Checklist item
1Has a risk assessment for shuttle operations been completed and briefed to staff?
2Is the driver licensed for passenger‑carrying vehicles and medically fit to drive?
3Is the vehicle’s MOT certificate valid and displayed?
4Is the vehicle’s road tax (SORN) up to date?
5Is the vehicle’s insurance covering passenger transport valid?
6Are tyre tread depths above the legal minimum and pressures correct?
7Are brakes free‑acting, without pull‑in or noise, and brake fluid level adequate?
8Are all lights, indicators, brake lamps and hazard flashers functioning?
9Is the windscreen clear and are wipers operational?
10Is the vehicle’s registration plate legible and correctly displayed?
11Are fluid levels (engine oil, coolant, washer fluid) within safe limits?
12Is the vehicle free of visible leaks or damage to the under‑carriage?
13Are seatbelts in good condition and functional for all passenger seats?
14Are mirrors correctly adjusted and free of damage?
15Is the horn operational?
16Is the handbrake functioning correctly?
17Is the exhaust system free of leaks and excessive smoke?
18Is interior lighting, including passenger compartment lights, operational?
19Is the fuel level sufficient for the planned journey?
20Is the passenger capacity not exceeded for the planned journey?
21Are wheelchair restraints or securement points present and functional?
22Is the wheelchair ramp or lift mechanism operating smoothly?
23Is luggage correctly stowed and secured to prevent movement?
24Is the driver provided with a high‑visibility vest and appropriate PPE?
25Is a first‑aid kit on board, complete and within its use‑by date?
26Is a fire extinguisher of the correct type and charge present for a passenger vehicle?
27Is the fire extinguisher’s pressure gauge in the green zone?
28Is a clear route plan checked for road closures, low bridges and traffic conditions?
29Is the weather forecast reviewed and suitable for shuttle operation?
30Are emergency contact numbers displayed inside the vehicle?
31Has the vehicle been cleaned of debris that could cause slip hazards?
32Are the vehicle’s emergency doors able to be opened easily from inside?
33After service, is the vehicle parked safely, keys removed and doors locked?

Frequently asked questions

Are these safety checklist templates really free to download?

Yes — completely free. Customise any checklist to your workplace and download a professional, print-ready PDF in minutes. No paywall — a free account is all you need to download.

What format do the safety checklists download in?

Checklists download as a professional PDF, ready to print and complete on-site — each question has clear Yes / No / N/A tick-boxes and a comments space. You choose portrait or landscape at download. Word and spreadsheet formats are being added.

Can I customise the checklist questions to my workplace?

Yes — fully. Add your own questions, edit or remove any of the pre-written ones, and reorder them to suit your site, task or inspection before you download.

Are the safety checklists suitable for UK workplaces?

Yes. The checklists are written around UK health and safety good practice and HSE guidance, and are suitable for inspections, audits, toolbox checks and routine workplace monitoring.

Do I need an account to use the checklist templates?

You can build and preview a checklist without an account. To download the PDF you'll need a free account — it takes less than a minute, costs nothing, and also lets you save checklists to your dashboard and edit them later.

Can I add my company logo and branding to the checklist?

Yes — add your company logo, colours and details on Standard and Pro plans, so the exported checklist carries your own branding. Guests and Free downloads carry Health & Safety Zone branding.

How do I complete the checklist once it is downloaded?

The exported checklist is a blank, ready-to-use document: print it and tick Yes, No or N/A against each question and write any comments in the notes space, then sign and date it in the sign-off section.

What types of safety checklist can I create?

We are building specialist checklists across a wide range of subjects and industries — fire safety, workplace inspections, equipment and machinery checks, site inductions, vehicle checks, PPE, first aid and more. Browse by category to find the right one.

How often should safety checklists be completed?

It depends on the activity and your risk assessment — many checks are daily, weekly or monthly, while others are done before each task or shift. Completed, dated checklists provide a useful record of your monitoring.

Are the checklists a substitute for a risk assessment?

No. A checklist is a monitoring and inspection tool that complements your risk assessments and method statements — it helps confirm that controls are in place and working. Use them alongside your risk assessments.

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