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Assisting Public with Disabilities Safety Checklist

Free Safety Checklist template · Category: Security and Public SafetyView all Safety Checklist templates
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Risk Assessment Description:

This assisting public with disabilities safety checklist template from Health & Safety Zone helps security operatives, door supervisors and facility managers ensure safe assistance for members of the public with reduced mobility or disabilities.

It covers essential checks for planning, competence, accessible routes, equipment, manual handling, dignity, consent and emergency evacuation, referencing the Equality Act 2010 and related best practice. The checklist aligns with the 10‑dimension safety framework to protect both staff and the public, ensuring that risk assessments are in place, staff are trained, routes are clear, equipment is maintained, PPE is used and emergency procedures are ready.

Use this checklist for:

  • Pre‑duty checks – confirm risk assessments, training and equipment are ready before assisting.
  • On‑site assistance – verify routes, equipment and consent during the assistance.
  • Post‑assistance review – ensure equipment is stored and any issues are recorded.

This checklist supports compliance with the Equality Act 2010 duty to make reasonable adjustments for disabled persons, helping venues avoid discrimination claims and improve inclusive service.

Each item is answered Yes, No or N/A – any No answer must be addressed before proceeding or escalated according to your emergency plan.

How it is used: staff tick the appropriate response, record any corrective actions, and retain the completed form as evidence of compliance.

Fully editable and shareable — customise the questions to your venue, download as a PDF and share with your team.

Compliant with: Equality Act 2010.

Sample PDF Document Image:

Checks covered in this Assisting Members of the Public with Disabilities checklist

This Assisting Members of the Public with Disabilities safety checklist template covers 21 checks. Customise the questions to your workplace, then download a professional, print-ready PDF with Yes / No / N/A tick-boxes and a comments space.

#Checklist item
1Has a risk assessment for assisting disabled members of the public been completed and briefed to staff?
2Are staff trained in disability awareness, manual handling and consent procedures?
3Is there an up‑to‑date emergency evacuation plan that includes provisions for mobility‑impaired persons?
4Are accessible routes to and from the venue clear of obstacles, slip hazards and adequate lighting?
5Are ramps, lifts and doorways free of obstructions and functioning correctly?
6Is a designated refuge area for assisted persons identified and clearly signposted?
7Is any required manual handling equipment (evacuation chair, wheelchair lift) inspected and in good working order?
8Are evacuation chairs, wheelchair lifts and other assistive devices free of visible damage and have recent maintenance records?
9Are any substances (e.g., cleaning agents, lubricants) used during assistance safe for the assisted person and used according to safe handling procedures?
10Is the equipment used for assistance (e.g., hoist, transfer board) appropriate for the person's weight and condition?
11Has consent been obtained from the individual before moving or assisting them?
12Are staff aware of the individual's specific needs, communication preferences and any medical alerts?
13Is personal protective equipment (gloves, high‑visibility vest) worn by staff where required?
14Are barriers or cordons in place to protect the assisted person from traffic or hazards during movement?
15Is signage indicating accessible routes and assistance points clearly displayed?
16Are first‑aiders aware of the assisted person's condition and any additional support they may need?
17Is a communication method (e.g., two‑way radio, mobile) available for staff to call for additional help if required?
18After assistance, is the equipment cleaned, stored safely and ready for the next use?
19Is a record of the assistance, any incidents and corrective actions completed and filed?
20Is the area where assistance took place left clear and tidy, with any temporary aids removed?
21Are staff reminded to respect the dignity and privacy of the assisted person throughout the process?

Frequently asked questions

Are these safety checklist templates really free to download?

Yes — completely free. Customise any checklist to your workplace and download a professional, print-ready PDF in minutes. No paywall — a free account is all you need to download.

What format do the safety checklists download in?

Checklists download as a professional PDF, ready to print and complete on-site — each question has clear Yes / No / N/A tick-boxes and a comments space. You choose portrait or landscape at download. Word and spreadsheet formats are being added.

Can I customise the checklist questions to my workplace?

Yes — fully. Add your own questions, edit or remove any of the pre-written ones, and reorder them to suit your site, task or inspection before you download.

Are the safety checklists suitable for UK workplaces?

Yes. The checklists are written around UK health and safety good practice and HSE guidance, and are suitable for inspections, audits, toolbox checks and routine workplace monitoring.

Do I need an account to use the checklist templates?

You can build and preview a checklist without an account. To download the PDF you'll need a free account — it takes less than a minute, costs nothing, and also lets you save checklists to your dashboard and edit them later.

Can I add my company logo and branding to the checklist?

Yes — add your company logo, colours and details on Standard and Pro plans, so the exported checklist carries your own branding. Guests and Free downloads carry Health & Safety Zone branding.

How do I complete the checklist once it is downloaded?

The exported checklist is a blank, ready-to-use document: print it and tick Yes, No or N/A against each question and write any comments in the notes space, then sign and date it in the sign-off section.

What types of safety checklist can I create?

We are building specialist checklists across a wide range of subjects and industries — fire safety, workplace inspections, equipment and machinery checks, site inductions, vehicle checks, PPE, first aid and more. Browse by category to find the right one.

How often should safety checklists be completed?

It depends on the activity and your risk assessment — many checks are daily, weekly or monthly, while others are done before each task or shift. Completed, dated checklists provide a useful record of your monitoring.

Are the checklists a substitute for a risk assessment?

No. A checklist is a monitoring and inspection tool that complements your risk assessments and method statements — it helps confirm that controls are in place and working. Use them alongside your risk assessments.

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